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All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia.

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Destination Gold Coast Play Money

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Eligibility

Am I eligible to purchase a Play Money Reward?

To be eligible, you must be at least 18 years old, a resident of the Gold Coast and have your own unique email address. You must also be using the PLAYMONEYREWARDS promo code for the first time (two codes per person).

What defines the Gold Coast location?

When purchasing a Play Money Reward, you will be asked for your residential address, which must be within the Gold Coast local government area. The Gold Coast local government area is defined as the suburbs and localities of Advancetown, Alberton, Arundel, Ashmore, Austinville, Benowa, Biggera Waters, Bilinga, Bonogin, Broadbeach, Broadbeach Waters, Bundall, Burleigh Heads, Burleigh Waters, Carrara, Cedar Creek (part), Clagiraba, Clear Island Waters, Coolangatta, Coombabah, Coomera, Currumbin, Currumbin Valley, Currumbin Waters, Elanora, Gaven, Gilberton, Gilston, Guanaba, Helensvale, Highland Park, Hollywell, Hope Island, Jacobs Well, Kingsholme, Labrador, Lower Beechmont, Luscombe, Main Beach, Maudsland, Mermaid Beach, Mermaid Waters, Merrimac, Miami, Molendinar, Mount Nathan, Mudgeeraba, Natural Bridge, Nerang, Neranwood, Norwell, Numinbah Valley, Ormeau, Ormeau Hills, Oxenford, Pacific Pines, Palm Beach, Paradise Point, Parkwood, Pimpama, Reedy Creek, Robina, Runaway Bay, South Stradbroke, Southport, Southern Moreton Bay Islands, Springbrook, Stapylton, Steiglitz, Surfers Paradise, Tallai, Tallebudgera, Tallebudgera Valley, Tugun, Upper Coomera, Varsity Lakes, Willow Vale, Wongawallan, Woongoolba, Worongary and Yatala. This does not include nearby areas where residents are not Gold Coast ratepayers, i.e. Tamborine Mountain.

I don't live on the Gold Coast, can I still use the code to get a discount?

This promotion is exclusively designed to encourage Gold Coasters to play in their own backyard, but we’d love you to come and visit us. For non-residents, there is a $10 off promotion available for tours and attractions. You can view more here destinationgoldcoast.com/playmoneyrewards

Booking Process

How do I purchase a Play Money Reward?

From 9am AEST on Thursday, 16 September, Gold Coast residents will be able to select a restaurant, hotel, retail shop that they would like to visit and purchase a $100 Play Money Rewards voucher for only $50! Upon entering your payment details and entering your promo code PLAYMONEYREWARDS, $50 will be deducted from your transaction when you purchase the $100 Play Money Reward voucher. Gold Coast residents will also be able to select a Gold Coast tour or attraction that they would like to visit and purchase, and when you spend a minimum of $100 on one transaction, you will receive a $50 discount. Upon entering your payment details, there will be a field to enter the promo code PLAYMONEYREWARDS. $50 will be deducted from your transaction when your minimum spend is $100.

Where do I enter the promo code?

Please go to destinationgoldcoast.com/playmoneyrewards, add an experience from the business of your choice (make sure you have the dates and number of tickets correct if you are purchasing from the tours & attractions category!) and upon entering your payment details there will be a field for the 'promo code'. Enter 'PLAYMONEYREWARDS' in the field and this will automatically apply to your booking.

How many Play Money Rewards can I purchase?

Two Play Money Rewards are available per person (per eligible Gold Coast resident) until the allocation has been exhausted. We expect these to sell out fast, so purchase your Play Money Reward whilst you can!

Can I use the code for an existing booking?

You cannot apply the $100 Play Money Reward voucher towards an experience/booking you have already paid in full. The Play Money Reward is to be applied to new bookings made after 16 September 2021 and redeemed before 31 December 2021.

Is there a minimum spend to use the PLAYMONEYREWARDS code?

Yes. A minimum spend of $100 on one transaction will be required to receive the $50 Play Money Reward discount. When you enter the PLAYMONEYREWARDS code at checkout, $50 will be taken off your purchase.

How long will Play Money Rewards be available for purcahse?

There are limited numbers of Play Money Rewards available for use, so the promotion will continue until allocations are sold out. Think of it like a bar tab - we’ve locked and loaded 60,000 promo codes for use and once they run out, that’s it! Only one Play Money Reward can be applied per transaction, for eligible Gold Coast residents.

What if I change my mind after purchasing my Play Money Reward?

After purchasing your experience using the Play Money Reward, you cannot change your mind or 'swap' this for another business. Only businesses listed on the Play Money Reward website are participating in this program.

Terms And Conditions

What are the Terms and Conditions?

The full terms and conditions can be found here.

Additional Information

The promo code isn't working for me, can you help?

Sorry to hear you're having trouble validating the code. The promo code is case sensitive and can only be used once - please check you are only entering PLAYMONEYREWARDS once. There may be a number of other reasons for this, including that the 60,000 promo code allocation has been exhausted, you may have already purchased a Play Money Reward using the promo code or your email address has already been used for someone else's booking. If none of these reasons explain why the promo code is not working for you, please contact the customer service team at Experience Oz on 07 5592 2233 and they’ll do their best to assist.

I made a mistake with my booking, can you help?

Oops! Please contact the Experience Oz Center on 07 5592 2233, or call the experience provider directly.

Are my details secure?

Yes. Your details are secure and shopping with Experience Oz and our partners is secure! We use a high-level SSL certificate with Thawte encryption that hides your credit card number and PKN so that it cannot be read as the information travels over the Internet.

What is "TicketMates Australia" on my bank statement?

TicketMates Australia is our partner company and handles all of the online payments. The name "TicketMates Australia" may show on your bank statement for any Experience Oz transaction.

Can't find what you're looking for?

Have you got a burning question that we've failed to answer in our Frequently Asked Questions page? Have a chat with one of our friendly team members in our live chat in the speech bubble below or contact the team at Experience Oz directly on 07 5592 2233 or info@experienceoz.com.au.

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